By John Sisson (President)
What is the secret sauce to gaining customer advocacy?
It helps if you have a great product people want to talk about with friends and family, but it’s more than that.
It’s how you treat your customers, what they experience when they deal with you, and how you’re treated as an individual.
There are ways to engender advocacy with incentives, but what follows is a story of my own customer advocacy journey – all without prompting – for my new favorite product, FLOR.
LEARN EVEN MORE – Why Your Loyalty Program’s Missing The Mark
The post How I Became A Customer Advocate (Without Being Asked) appeared first on Wilde Agency.
